Returns Policy

Please review the following policy carefully to understand your rights and responsibilities when buying from Rydengear.

Returns and Refunds

You can request a return or refund within 14 days of receiving your order under the following conditions:

Faulty Items:

If the item you receive is faulty or not functioning properly, please provide a clear photo or video showing the issue within 14 days of receipt. Once your evidence is reviewed and approved, we’ll issue a refund immediately, no need to return the item.

Items Not as Described, Expected, or No Longer Needed:

If you wish to return an item that isn’t faulty, contact us within 14 days of receipt to start the return process. A full refund will be issued once we receive the goods in their original condition and packaging. You have an additional 14 days to return the goods after notifying us. Please note that return shipping costs are non-refundable in this case.

Sale Items:

You have the same refund rights for sale items as for regular-priced products.

We reserve the right to refuse a refund if the item has been damaged due to misuse, improper handling, or repair attempts by you or a third party.

Warranty Policy

Manufacturer’s Guarantee: Rydengear offers a 1-year warranty from the purchase date covering defects caused by faulty materials or workmanship. This warranty does not cover damage resulting from improper use, dropping, or deliberate misuse. Rydengear will repair or replace the item at no cost to you. Refunds are not available under the manufacturer’s warranty, only repairs or replacements.

For any questions or order inquiries, please reach out to our customer support team through our Contact Page.