Got a Question? We’ve Got the Answer!

How can I place an order on Rydengear?

Placing an order with Rydengear is quick and easy. Simply browse our collection, select the products you like, choose your preferred size or variant (if applicable), and click “Add to Cart.” When you’re ready, go to your cart and click “Checkout” to complete your purchase.

What payment methods do you accept?

We accept VISA, Mastercard, and PayPal. All payments are processed securely through PayPal’s encrypted gateway for your safety and convenience.

Is my payment information safe?

Absolutely. All transactions on our website are protected with SSL (Secure Socket Layer) encryption, ensuring your data remains safe and confidential. Rydengear never stores or has access to your card or banking information.

How long does it take to process my order?

All orders are processed within 1–5 business days after payment confirmation. You’ll receive a shipping confirmation email once your order has been dispatched.

How long does delivery take?

Our standard free shipping typically takes 7–10 business days after your order has been shipped. Delivery times may vary depending on your location and any unforeseen delays with carriers.

Can I change or cancel my order after placing it?

You can request to change or cancel your order within 24 hours of purchase by contacting our support team at support@rydengear.com. After this period, your order may have already been processed or shipped, and changes or cancellations may not be possible.

What is your Return and Refund policy?

We want you to love your purchase! If you’re not completely satisfied, please review our Refund Policy for instructions on how to return your item for a refund or replacement.

How can I contact Rydengear customer support?

Our Customer Support Team is always happy to help. You can reach us anytime via our Contact Page or directly by email at support@rydengear.com.

How can I track my shipment?

Once your order has shipped, you’ll receive a shipping confirmation email with a tracking number. You can use this to monitor your shipment’s progress through our Order Tracking Page.